In a recent meeting for DePaul’s ongoing series of GLE (Global Learning Experience), professor of Italian Caterina Farina Mongiat suggested facilitators of GLE might gain valuable insights from the field of intercultural communication to prepare for coordinating cross-cultural interactions between student cohorts.
Though conceptualizing what to apply from an entire scholarly field is difficult to do when also planning the logistics and curriculum for a GLE course, we can try to start somewhere with an accessible application. As a student of TESOL studies and now intercultural communication at the Illinois Institute of Technology, I have started by looking at W. Barnett Pearce’s (2005) initial work on the coordinated management of meaning (CMM). The context for Pearce’s work, though now dated, parallels our present challenges in engaging meaningful intercultural discussions, even within an academic space: global nation-state relations, misunderstandings of the cultural and social other, conflicting faith-based and cultural values, among the many complexities that cannot all be accounted for here.
No matter what you may have planned, or how cool or timely it may be, or how exactly it may fit into the material you had planned to cover that day, you’re going to run into a situation where something goes awry. Perhaps it’s a technology issue at work, and that great piece of software you were going to demo just isn’t going to work on the classroom computer. Could be that for some reason, half the class just didn’t participate in the online exercise you had so meticulously planned. What if you have been assuming that an exercise was going to go one way, only to find that it has gone in a completely unanticipated direction?
In the field of coaching there is more and more research that shows that when an athlete is in an environment where they feel supported and where they are having fun, skill acquisition comes more easily (for an interesting talk on this, 
