Too Cool for School? Second Life in Higher Ed

Depending on where you stand, education is poised to be elevated into the sublime heights of effortless and ubiquitous real-time virtual interaction and connectivity, or about to be overrun by leering mountebanks as tech-bewitched apostates unbar and swing wide the sacred doors of academia.

At least that’s my take on the current discourse regarding Second Life. I attended the University of Wisconsin’s Conference on Distance Teaching and Learning in early August, then the Second Life Community Convention in Chicago August 24-26, and was struck by the divide between those for whom Second Life is just too cool, and those who are left just a bit cold.

The debate seems unnecessarily polarized. At Madison I heard a lot of fear and loathing from some distance educators. Fear that students would fall prey to sexual predators, either by wandering outside of the purportedly safe confines of a virtual classroom or campus, or by the penetration of those defenses by a rogue’s gallery of grifters and charlatans. Fear of embarrassment as naked or hyper-sexualized avatars appear in class. And ultimately, I think, fear of the loss of control, fear of the learning curve to master the technology, and fear of the concomitant workload. For them Second Life is a cold, soulless world far removed from the warm embrace of the classroom and face to face interaction.

The true believers I met and listened to at SLCC have no such qualms. For them SL is super-cool; a democratic and easily accessible new world where anything can and should be visualized and experienced. A world where learners can experiment with identity and experience situations and encounters that would be cost or risk prohibitive elsewhere. Where participants can collaborate and connect more intimately in virtual space than would be permissible or possible otherwise. And a world where the shackles of identity are loosed, role playing becomes an unlimited learning tool, and learning becomes intuitive and fully collaborative, unsullied by the constraints of gender, age, or class.

Just too cool!

I stand somewhere in the middle of this debate. I agree SL is cool, at least the promise of it. Once you get the hang of navigating in-world, which is not intuitive unless you’re a gamer always on the hunt for the best game apps to win real money, there’s a real sense of presence that I don’t experience in asynchronous discussions, chat, or instant-messaging. When I encounter another avatar I experience the same type of social awareness I would in the real world: I’m conscious of proximity, gaze, posture, and the like. Whether this has any purely educational value is certainly up for debate, but if your goal is to increase the sense of connectedness shared by your distance learners you’d be hard pressed to find a more effective tool.

As for collaborative possibilities, one SLCC presenter talked about the virtual fashion design class she created and taught. Fashion students working with peers in art and computer science designed and produced fashions using Photoshop and Second Life, dressed and posed avatars, planned and produced a virtual fashion show, and created portfolio animations of their work. Using the 3D virtual capabilities of Second Life they were able to conceptualize and experience much of the actual work of designing, producing, and presenting fashion collaboratively in a way that would have been impossible given the school’s budget and location. And the instructor stressed that while the class was a collaborative effort, she remained in control of the direction and pace of the workflow.

So yes, it’s cool.

But it’s not the panacea or paradigm shifting agent its disciples declare either. First, it’s not an easy technology to master or fully exploit, especially if you expect to do more than roam around. Plan on devoting six intensive months or more to creating a functioning virtual campus. And that’s with a team of scripters and 3D artists at your disposal. Second, it should be no surprise there’s no shortage of skillful, antisocial nut-jobs that call Second Life home. While I think some of my fellows at the Madison conference were a bit too timid, they raised some valid concerns. Griefers abound in SL, and while you may raise defenses a skilled and determined hacker will find a way around, over or through them. Imagine your class on human sexuality disrupted by pro-life avatars wielding virtual fetuses and you get an idea of the kind of mischief that can occur in-world. And I’m sure lawyers will be kept busy for years to come defining the liability of institutions when their students experience emotional or financial trauma in a course-required Second Life session. Then there are the seemingly regularly scheduled system failures to the SL grid, which Linden Labs owned up to at SLCC with grace and good humor. Finally, while immersive virtual reality is a powerful tool for teaching molecular structure or visiting reproductions of ancient Greece, does anyone seriously think an English lit course is going to benefit by having virtual students sit in a virtual classroom listening to lectures by a virtual instructor? Aside from the novelty of seeing your professor holding court as 7-foot Seductra Maxima in stiletto heels and a rubber mini it’s hard to see any value added.

And I think determining value is what the debate really centers on. There are great ways to exploit SL, and some real problems with the technology as well. I’d be remiss to not mention the digital divide debate that attends SL as an educational tool. There are hardware and broadband requirements that currently preclude a lot of otherwise connected distance learners from participating in Second Life. Those issues will have to be addressed, as well as Linden Lab’s difficulties supplying a robust and dependable platform. But I do think we’re going to see some great things in Second Life or its successors as the bugs get worked out and more content is developed. Personally, I’d like to walk around first-century Pompeii and see if I can outrun Vesuvius’ pyroclastic flow. I’m not sure there’s a lot of real educational value in being able to.

But it’d be cool.

These Kids Today: The 2007 ECAR Study of Students and Information Technology

The Educause Center for Applied Research (ECAR) recently released its fourth annual research study on the role of technology in student life, which describes their findings of the ways college students use technology and the impact this may have on instruction. In case you don’t want to leaf through the 122-page PDF, you can read Andy Guess’s article in Inside Higher Education for an excellent analysis of the study. But the ECAR report is well worth reading. The tables and stats alone will come in handy for you to whip out at any cocktail party when the discussion turns to “these kids today”.

Researchers found that as suspected, college students are using technology like crazy.

Among the interesting statistics:

  • 73% of students have laptops (although half don’t bring them to class)
  • Average hours per week on the Internet: 18
  • 81.6% of students use social networking sites such as Facebook or MySpace
  • 74.7% have music/video devices
  • 85.1% use instant messaging
  • 43.1 % accessed a wiki every week
  • Over 70% use the Internet (including library databases) for research

This study shows that student use of communication tools such as text messaging, IM, and social networking sites has increased significantly—up 11% since the last study in 2006. Students also make frequent use of Blackboard, email, and discussion boards in their academic work. But although this generation of college students has grown up immersed in these new technologies, they are not ready to abandon real-life human interaction quite yet. Researchers found “themes of skepticism and moderation alongside enthusiasm” among the students regarding the use of technology in courses, noting that 59 percent of students preferred a “moderate rather than extensive use of IT in courses.”

One theme that emerged from the study was that many students found that “the poor use (underuse/overuse/inappropriate use) of technology by faculty detracts from the learning experience.” Complaints included time wasted trying to make equipment work, poorly facilitated discussion boards, and poorly-trained faculty. It is good to know the youth of today are discerning customers. Students won’t buy into the use of technology unless a faculty member can use it well and integrate it meaningfully into the curriculum. Students know that technology alone is no substitute for good teaching practices.

Although student opinion seems to be a bit mixed about the use of technology in the classroom, the overall message of the report is clear: the times are changing and instructors must face the reality that this generation of “digital natives” has grown up with higher expectations for the skillful use of technology and has different ways of learning and accessing information. These new technologies aren’t going away and will just evolve into a Web 3.0 and 4.0 and so on. In the introduction, Harvard professor Chris Dede summarizes the entire state of affairs in one sentence: “Our ways of thinking and knowing, teaching and learning are undergoing a sea change and what is emerging is both rich and strange.” Dede recommends that educators work towards a pedagogical model that fuses the old methods and new, but as this is a bit easier said than done.

The Inside Higher Education article posed some interesting questions regarding the report that I’ve adapted a bit: “How can educators adapt their teaching methods to these emerging technologies? And should they? How are you dealing with this “sea change” and navigating through this ocean of wikis, blogs, RSS feeds, social bookmarking, and all things Web 2.0?

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Is Foreign Language Education Stuck in the Stone Age?

I took my first French class in 10th grade at a public school in a small Alabama town. The class was typical of most high-school foreign language courses. We spoke mostly in English and the assessments were designed to ensure that no one would fail the class. Vocabulary tests typically asked us to pair French terms in column A with their English equivalents in column B, like so:

____ Banane A) Apple
____ Pomme B) Orange
____ Orange C) Banana

Grammar tests were only slightly more challenging and usually consisted of simple sentences with missing verbs to conjugate, as shown below:

Demain nous ___________ à la bibliotheque.
  (go)

I often memorized the verb conjugations the night before (or in some cases, just minutes before the start of the test), then filled in blanks feverishly the minute the exam was in my hands. Speed was key, since my mental snapshot of the proper endings for each verb would begin to blur after five to ten minutes. Occasionally, we were subjected to some other form of memorization torture. This usually involved reciting poems or singing French Christmas carols.

That first year, I thought my French was formidable. (Or, as the French would say, “formidable.”) I could rattle off the French names of almost any object in the classroom. I could tell you exactly how to say I go, you go, and we go. (Saying where I, you, or we were going wasn’t always so easy.) The following year, I transferred to the Alabama School of Math and Science (ASMS), a rigorous magnet boarding school in Mobile. I had to take a French placement exam before enrolling at ASMS, and I knew I was in trouble when there wasn’t a single matching question on the test. My horrible score on the placement exam meant I had to start all over again with French I—along with nearly every other student who had taken a year (and in some cases, two years) of traditional high-school French.

On my first day of French class at ASMS, my teacher explained that our lessons would be built around French In Action, a series of videos designed to teach us French through total immersion. (“Videos” really isn’t the right word, since we viewed everything on gigantic laserdiscs.) As we watched the first few episodes, I was completely overwhelmed. I wondered what language I had been studying for the past year in my hometown, because it certainly wasn’t whatever those people on the screen were using to communicate with each other.

French In Action was part soap opera, part Sesame Street, and it wasn’t great at being either. The storylines were bland and the lesson recaps were repetitive. Yet, despite the actors’ dated haircuts, the overacting, the two-dimensional characters, and the ludicrous plot twists (or perhaps because of them), the whole class was hooked. We were so hungry for anything other than the usual verb conjugation tables and vocabulary memorization that we actually felt invested in the simple narratives. We cheered when Mireille’s bratty sister fell in a fountain in the park. We leaned forward with anticipation when it seemed Robert would finally ask Mireille on a date, and we laughed when our teacher tried to explain a new verb or noun through her own unique system of charades. She would flail her arms wildly, run around the room, improvise with props—anything to avoid a direct translation to English. The goal was to make us think in French, and that’s exactly what the class did.

I went on to major in French in undergrad and was the first student at the University of Alabama to participate in a semester-long exchange program with a French university. (There was another student who was supposed to join me for the adventure, but she went home when she discovered the dorm rooms didn’t offer private bathrooms.) After my semester in France, I decided to move to Germany to live with a few German friends I had made in France. I didn’t speak a word of German at the time.

By the time I left Germany five months later, my spoken German was nearly as good as my French. Of course, there were times when I wished I had learned a few basic grammar rules the old-fashioned way. I was forced to rely on my instincts when trying to conjugate a verb in a complex tense or pair the proper article with a masculine, feminine, or neuter noun. And I still couldn’t explain key differences in the four German cases—nominative, accusative, dative, and genitive—if my life depended on it. However, none of that stopped me from understanding and participating in lots of great conversations with my German friends or communicating with strangers at the grocery store or the pharmacy.

My experience learning German made me wonder (more than ever before) why student progress in learning a new language is still assessed through fill-in-the-blank tests and short essays. Before the days of YouTube, I could understand why an immersive approach to foreign language education was easier said than done. I can still recall how my class “oohed” and “aahed” years ago when one of my professors brought in a VHS tape with a few grainy episodes of Friends that she had recorded while in France. She clutched the precious black plastic cartridge tightly, hugging it to her chest as though she feared one of us might snatch it from her before she could insert it into the VCR. She told us that it cost over two hundred dollars to convert the tape to a North American video format, and we all shook our heads to express our disbelief and our gratitude.

Until recently, supplying students with a German episode of The Simpsons or a Japanese news broadcast required about as much planning and sacrifice as a cocaine smuggling operation. A devoted instructor might record a soap opera during a vacation abroad and carry the tape home like a priceless artifact from an archaeological dig. Once the tape was transported safely, the search would begin for the rare translator of foreign media formats—an elusive code breaker who could make the artifact accessible to the instructor’s students. Today, a wealth of foreign media is only a click away.

So, why isn’t everyone leveraging foreign-language media to create more immersive learning experiences? Some instructors might argue that, YouTube or no YouTube, good foreign language education isn’t primarily about learning enough to understand words and phrases used in popular entertainment and carry on an everyday conversation. The argument over what’s really important in language education (grammar, syntax, and spelling vs. general comprehension and diction) is nothing new. Yet, no matter which side you sympathize with, I think most instructors agree that video and audio can go a long way to promote thinking in a foreign language (as opposed to translation), reinforce key concepts, and burn words and phrases into long-term memory. This brings me to the critical, concluding question of my article, which I hope you will respond to by answering the survey below. (And feel free to provide further feedback by posting a comment.)

Which of the factors below best characterizes your feelings on a media-rich, immersive approach to foreign-language education?

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Video-Sharing Network Showdown, Part 2

Since my first post on video sharing, I’ve received suggestions for other sites that should be included in my evaluation of video-sharing networks. After reviewing these suggestions, I decided to add Viddler (www.viddler.com) to the list. With this addition, these are the 15 sites chosen to participate in the showdown:

For each evaluation category, each site will be ranked 1-15 (1 being worst, 15 being best) in each of the evaluation categories. Important or crucial categories will be given a multiple to give them extra weight in the rankings. The cumulative scores will be tabulated and the site with the highest score will be declared the winner.

Evaluation Criteria (with multiplier weight in parenthesis):

User Experience (3x): With regard to user experience, I am focusing specifically on simplicity. How easy is it to go from being a new user to uploading a video and organizing as needed? How many steps are involved in uploading each video? I rewarded sites with a clean interface and downgraded sites with a busy MySpace feel.

Sharing/Embedding (3x): Can the video be embedded in a web page or within a Blackboard class? Does the site provide the code (html or java script) to make embedding as simple as cut and paste

File Size/Storage Space (2x): What are the size and storage limitations, if any? Is there a limit on the number of videos that can be uploaded? Are you limited to a certain volume of uploads per month/week? Is the limitation based on upload file size or the encoded file size? Are videos limited to a certain length of time such as YouTube’s 10-minute limitation?

Ownership (2x): What are the sites terms of use and privacy policies? Are the terms of service easy to read and understand? Does the sharing service claim exclusive or partial ownership of the video?

Privacy (2x): Are uploaded videos available to the web audience at large? Can the videos be protected and only shared with a private group?

File Formats Accepted (2x): Does the video need to be converted to a specific format before it can be uploaded? How many file types (.mov, .mpg, .wmv, .rm) does the site accept?

Conversion/Encoding (2x): Are the files encoded to a file format that allows for optimal playback? Where does the encoding occur? Some sites require encode the video on your machine before it is uploaded. That allows for faster upload times but requires you the download the conversion software tool or applet. Does the site support encoding in multiple file formats?

Downloads/Full Screen (1x): Can viewers download the posted video to their computers? Can videos be played back in Full Screen or are viewers required to watch the video in a little player?

Site Management (1x): Is there any danger that the site will go out of business and the videos will be lost? Does the site have a stable and well-established ownership group such as Google’s ownership of Youtube or Yahoo!’s ownership of JumpCut? Does management seemed more focused on being bought out or on building a long-lasting product?

Extras (1x): In an effort to compete with the popularity of YouTube, several of the new sites are launching new features to allow for greater control and manipulation of the video. Are these features useful or just fancy window dressing to attract users? How stable is the new functionality? Do the features work across platforms (Mac & PC)? Examples Include:

  • Editing/Remix: Several sites now allow you the change or edit your uploaded clip and combine them with additional clips. This allows you to add new material or update your previously posted videos without having to re-encode. This keeps videos current and reusable.
  • Direct Recording/Post from a Camera: Allows you to upload directly from a web-cam or camera attached to a PC.
  • Viewer Interaction: You can create a room to watch and interact with other users while sharing your videos.
  • Timeline Tagging: You can tag the timeline of the video with keywords and/or comments. This is great for note taking.

Score Charts

Video Sharing Showdown Score Chart

Final Scores

  1. Viddler — 262
  2. Vimeo — 241
  3. Blip.TV — 223
  4. Eyespot — 211
  5. Veoh — 178
  6. YouTube — 175
  7. JumpCut — 175
  8. GoogleVideo — 173
  1. MotionBox — 142
  2. Veodia — 120
  3. VideoEgg — 110
  4. Dotsub — 108
  5. TeacherTube — 107
  6. ClipShack — 98
  7. Veotag — 77

Conclusions

The top four—Viddler, Vimeo, Eyespot, and Blip.TV—all scored over 200 points in the survey and are all excellent options for use in an educational setting.

Viddler’s strengths are excellent interface coupled with very useful and easy to use extra features. I thought the direct web-cam capture provided a simple way to leave quick video comments and instructions, but I was really impressed by the ability to add comments and tags within the video timeline. This provides students with a great way to manage notes. Viddler is also the only site that allowed full-screen mode functionality with embedded videos.

Vimeo came in 2nd and was the site that was the most fun to use. The ease of setup and uploading surpasses the other sites in the showdown. In addition, Vimeo allows you to set the size and settings of the video and generate the new embed code on the fly. Vimeo’s only limitation is its 250MB per week limit (about 50 minutes of compressed video). Compare that to Viddler’s 500MB per file limit with no weekly maximum and you can see it’s a serious drawback if you are posting lots of video or plan on pre-posting a large amount in preparation for an upcoming quarter or semester. If you remove the file size category from the review, Vimeo actually comes out on top. That’s pretty remarkable considering Vimeo provides very little in the extras department. In short, what Vimeo does do, it does very well.

Blip.tv was easy to use and had a wide array of features. Especially useful is the one-click distribution which lets you quickly post your videos to your blog or as an iTunes podcast. Blip also accepts every video file format you can throw at it, including real media and 16×9 aspect ratios.

Eyespot also had a clean and user-friendly interface. Its big advantage was the ease of use of its editing and remixing features. If that’s a feature you want, Eyespot is the best.

So, those are the best of the bunch and the ones I would recommend to faculty who are interested in using video in their online classrooms. If you any questions or comments about my rankings or want to know more about the sites I reviewed, feel free to comment on the blog or send me an email at rsalisbu@depaul.edu.

Teaching and Learning: Directions in Technology Research

My colleagues have contributed some very practical discussions of tools and theories for teaching and learning. My entry—which I hope will stimulate some conversation—takes a slightly different direction: research in technology and learning.

The Clark/Kozma delivery truck debate1 shifted the focus of educational technology research away from comparing media or delivery systems (i.e. is using a video lecture better than a face-to-face lecture?) to a more systems-based agenda. This approach recognizes that technologies do not stand on their own, but rather teaching strategy, context, and technology/media each play their part in the learning process. This holistic form of analysis encourages educational researchers to address the following questions:

  • What are the particular strengths of a particular tool when used in a particular context to support particular teaching strategies?
  • Conversely, what are the strengths of particular teaching strategies to support students in a particular instructional context, such as an online learning context?

As an example, Roblyer and Knezek (2003) suggest one research focus might be on ways to increase the learning impact of technologies already in common use. PowerPoint is an existing, commonly used technology. How might one examine the instructional benefits of PowerPoint in a particular learning situation?

We start—as always—with the learning objective: what will the students know, or be able to do? Consider the following example: “Students will be able to describe the overall concept behind and components of the Kreb’s cycle.” To assess this objective, we create standardized grading guidelines (a.k.a. rubrics) for an essay question assessment. Armed with a rubric and a specific assessment method, we can attempt to determine which of the following approaches will best help students grasp this concept quickly and retain it longer.

  1. The concept is described by the instructor in a classroom lecture using a text-only PowerPoint that is then placed on Blackboard for 24/7 access.
  2. The concept is described by the instructor in the classroom using a graphical PowerPoint that is then placed on Blackboard for 24/7 access.
  3. Students collaborate to create a graphical PowerPoint describing the cycle and share it on Blackboard 24/7 with their fellow students.

In each case, the PowerPoint is posted on Blackboard. However, there are differences in the media—one is textual, one is graphical—between instances 1 and 2. The difference between these two cases and case three is, of course, the active-learning instructional strategy of having students collaboratively create the PowerPoint representation of their learning.

I’d be interested in knowing your thoughts on directions in research on teaching, learning and technology. What technologies and teaching strategies work well in your disciplinary context? Let’s start a conversation!


1Roblyer, M.D. (2003). New millennium research for educational technology: A call for a national research agenda. Journal of Research on Technology in Education 36(1) 60-1.

Applying the Business Model to Education: Current Failures, Future Possibilities

In recent years, there has been a growing trend to view educational institutions as businesses, assessing them in terms of business models and measures. Just as individuals seek guidance from a life coach and financial advisor to navigate their personal and financial goals, universities and schools are increasingly turning to specialized consultants and experts to optimize their operations and achieve their educational objectives. Similarly, professionals looking to form an arkansas professional corporation can benefit from expert legal and financial advice to ensure compliance and efficient business practices. Consistent with such models, institutions are required to justify their existence based not on criteria such as quality of faculty or resources, but on whether they:

  1. satisfy a current demand,
  2. anticipate a future one,
  3. keep their clients happy,
  4. continuously increase product offerings (courses/programs) and sales (enrollment), and
  5. positively balance their books.

This trend arose partially from the need to move away from the subjective and over-emotional manner in which education has been traditionally approached (vague references to intellectual maturity and greater good) and was encouraged by the increasing reliance of educational institutions on state or private Online Broker “investors,” who demand increasingly measurable, objective, short-term “return on investment.” Also, in my experience, taking the guidance of a seasoned broker is indeed a prudent choice. For those seeking to make an informed decision, I would urge you to get expert advice now. The expertise that I encountered significantly influenced my journey, making it a rewarding and enriching experience.

Conceptual and Practical Problems with the Business Model in Education

In the business model of education, the institution is viewed as the “service provider” and the students are viewed as the “clients.” The only tangible and measurable components of the transactions between the two in the current version of the model are the fees the students pay to attend an institution and the degree (“product”) students receive at the end of their residency at the institution. Leverage the potential of free seo tools to fine-tune your website and propel it to new heights.

However, unlike any other business transaction in the US, payment of the fees does not guarantee that the “clients” will:

  1. always be right (by definition, the opposite is most often the case),
  2. receive the end product (the “provider” actually delivers the “product” based on criteria other than fee payment),
  3. be able to return the end product for a refund, exchange, or credit if it does not fulfill the expectations raised by the institution (there is no system in place to hold providers accountable for their products), or
  4. get a refund if they eventually change their minds and decide not to attend the institution.

To stay consistent with their current business model version, institutions would have to either:

  1. provide degrees upon payment (I do get several emails per day advertising just that), eliminating in the process the degrees’ value and therefore the institutions’ reason for existence or
  2. issue refunds to students that do not earn the degrees, permitting noncommittal students to take up resources and bankrupt their business.

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Hypothetical Solution

One could envision a two-stage model in which the provider-client roles switch half way through the paying-fees-receiving-degree process.

Stage 1: Institutions as Service Providers, Students as Clients

In this stage, students pay a fee. In return they get access to resources that facilitate and structure learning, such as:

  1. qualified, accomplished, passionate instructors,
  2. comprehensive, manageable, and timely curricula, and
  3. physical and virtual facilities that promote retrieval and dissemination of high quality information related to the educational area they paid for.

These resources are clearly spelled out in the institution’s mission/advertising/contract with their “clients” (through admissions policies, for example). After the service has been provided (e.g. at the end of each quarter), clients have the right to evaluate the service they received and examine whether it fulfilled the admissions contract. If it has not, they should be able to request remedies such as:

  1. improvement in instruction/curricular resources and
  2. re-offering of a course for a reduced or waved fee.

If these requests are not satisfied, students should be entitled to a refund. This is where the first stage of the transaction ends.

Stage 2: Students as Service Providers, Institutions as Clients

In this stage, institutions “pay” students with a grade and/or degree. Degrees are the currencies of educational institutions. Their value has been earned through the universities’ work and, like all currencies, degrees carry a proof/promise of value and can be “handed over” in return for employment (among other things).

Once students have completed stage one and have accepted the educational service they received as fulfilling the admissions contract, the institution demands that students demonstrate that they deserve the grade/degree. Students do this in the form of:

  1. exams,
  2. tests,
  3. submitted projects, etc.

In stage one, it was up to the students to assess whether the institution provided them with what was promised in the admissions contract. In stage two, it is up to the institution to determine whether or not the students can provide the “service” necessary to earn the degree, which constitutes a certification that the recipient has demonstrated thorough knowledge of the topic the degree is for. To enhance communication and networking during this process, incorporating Digital Business Cards can facilitate the easy exchange of contact information among students and faculty.

Staying within the business context, the reasons institutions would enter stage two and require proof that the students deserve the “payment” (degree) cannot be of the vague, education-for-the-greater-good kind. In other words, it cannot be about ensuring that the students have grown intellectually, are better and more knowledgeable and experienced individuals, and can better serve society, and they can also learn from the Nomad Offshore Academy if they want to start a business and travel offshore. Rather, the reasons for requiring proof before handing out degrees will be about ensuring that the promise this degree makes to the world is true (the promise that the recipient has demonstrated thorough knowledge of a topic and has acquired certain certified skills). The motivation is that ‘true’ degrees result in:

  1. happy employers of the degree recipients,
  2. trust in the institution,
  3. demand for recipients of the institution’s degrees, and, consequently
  4. increase in the institution’s business, the ultimate measure of any business’s success.

Such an approach to education-as-business and to the meaning of a degree would be more consistent with the scope of a true business model. The question that remains is, “Is this what we want education to be?”

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Seven Teaching, Learning and Instructional Design Myths

Let me start by asking you some questions:

  • Do you take notes while listening to a lecture?
  • Do you multi-task thinking that you can get more things done with less time?
  • Do you try to address as many learning styles as possible in the learning material you’re developing?
  • Do ask your students to practice again and again, thinking that more practice will ensure greater learning?
  • Do you use various media when designing learning materials in order to meet the needs of visual learners, auditory learners, and students with disabilities?
  • Do you use the teaching cycle of giving students an example and the asking them to solve a similar problem by themselves? Do you repeat such a cycle as a way to build on students’ skills?
  • Do you think helping faculty master Blackboard would prepare them to learn another course management system?

If you answered yes to any of these questions, read on to get a glimpse of the cognitive load theory and Ruth Clark’s book Efficiency in Learning. If you are as open and “persuadable” as I am, you may join me in identifying some more myths.

To me, cognitive load theory is like an analogy of the computer vs. the human brain: the hard drive is your long-term memory while the RAM is your working memory. The RAM of your brain or the working memory is a determinant in how quickly you can learn. As your brain gets “booted up” for a learning process, there are three kinds of workloads it has to take:

  1. the necessary load or the “intrinsic cognitive load,”
  2. the unnecessary load or the “extraneous cognitive load,” (This includes distractions or confusion caused by bad instruction.)
  3. and the load that helps connect learning with your own experiences or the “germane cognitive load.” The goal of instructional design is to manage the intrinsic load, minimize the extraneous, and promote the germane load.

I believe that instructional design is a science of “common sense”—the most direct channel to make people “get it.” However, there are a few practices that seem to be based on common sense, but are merely myths when you plug in the cognitive load theory. Here are seven of them I’d like to share with you:

Myth 1: Taking notes helps reinforce learning.

Research cited in Ruth Clark’s book indicated that the effort of capturing what the lecturer is saying and recording it in a written format will only add more extraneous cognitive load to your brain. This leaves less room for your brain to process the content of the lecture. So, as a learner, it would be more beneficial to replace note-taking with jotting the key points during or after the lecture. As an instructor, you should prepare lecture notes for your students and tell them that instead of writing down what you’re saying, they should think about it and reflect upon it.

Myth 2: Multi-tasking makes the learner accomplish more.

Multi-tasking will work effectively if all or the majority of the tasks have become automatic behaviors. In other words, the tasks should be something that you have been doing repeatedly, making them embedded into your long-term memory so that they require minimal working memory to process. However, if you really are to learn something, you better free up your working memory as much as possible. So, tell your students that they can listen to the radio while driving, but stop text-messaging while doing their homework.

Myth 3: In designing learning materials, we should address as many learning styles as possible.

Now let me share with you the only note I’ve taken from Ruth Clark’s workshop: “… cognitive commonality overrules individuality.” I jotted it down because it is such a brave statement. As Ruth Clark said, “I am expecting rotten tomatoes thrown at me for saying this.” Not from me, Ruth. Actually, I am in concert with her in disclosing this myth. When you design a learning object or training tutorial, the attempt to ensure “no child is left behind” may actually leave everybody behind. Instead of accommodating every student’s learning preference, designers should focus their energy on addressing the cognitive commonality that has been scientifically approved, such as letting users control the pace of the learning. process. As for individuality, leave the options that can be controlled by the learner. For example, allow the learner to turn on the audio to hear narration instead of leaving it on by default.

Myth 4: Practice makes perfect.

Does this rule apply to things beyond playing musical instrument? Well, research conducted by learning scientists indicates that more errors are introduced when practice goes beyond certain timeframe. I think this is the way that your mind tells you “O-kay, I got it. Stop exhausting me!” So, think about the amount of practice you want to assign to the students. By the way, I wish I could send this information to my elementary, middle, and high-school teachers in China. If I had a dollar for every hour I spent writing each Chinese character 100 times, I’d be a millionaire!

Myth 5: Multimedia improves learning by addressing multiple learning styles.

Insert the images for visual learners, add the audio narration for the auditory ones, and don’t forget the text for people who like to read. (And be sure to make the text big and bold for the visually impaired). Oh, and what about some background music for today’s multi-sensory learners? Thanks to today’s technology, all these requests can be easily accomplished through multimedia. The question is: will this piece of multimedia help people to learn better? The answer is likely to be no because media redundancy distracts learners. It adds unnecessary workload (extraneous cognitive load) to the brain, leaving less room for it to process the information. So, instructional designers who are constantly tempted by various fancy tech tools ought to remember that making things simple and direct remains the rule of thumb.

Myth 6: Giving examples followed by practice, followed by another example, followed by more practice (“example + practice + example + practice + example + practice”) is an effective way to teach.

Although the effectiveness of this method is questionable, this was a method often used by my teachers. Today, I still rely on this method from time to time when I teach. When compared with this formula [(example + practice) x N], research found that another formula which provides various examples before asking students to practice (example + example + example +example…+ practice) proved to be a more efficient way to learn. However, providing students with examples on which to model their own work can be problematic in its own right. I often debate whether or not I should give students a completed sample of an assignment. On the one hand, it may help clarify my expectations. Yet, on the other hand, it may also lock students to a pattern and constrain their creativity. If you share the same concern, let’s try giving students a diverse variety of examples so that they don’t follow one pattern and can practice better and learn more.

Myth 7: Being an expert of one course management system makes it easier to learn another.

Research shared by Ruth Clark shows that when expert and novice chess players were given a random chessboard, the novice group actually remembered it better than the experts. Why? Because the experts are confused by the meaningless layout of the board and are subconsciously going through a process of differentiating the “new look” with the one that they are familiar with. Those who are familiar with the layout and navigation scheme of Blackboard face the same frustration when they have to learn another system that is structured differently. This finding brings an alert to decision makers to think more carefully in selecting or changing technology solutions for users, especially those who are already comfortable using one particular application. (This is true even if they also complain about it.) The finding also echoes Gerry McGovern’s call to end web redesign in his article “Web Redesign is a Bad Strategy.” McGovern advocates that designers put more energy into improving content and simplifying the existing structure instead of building a new one.

What’s next?

Feel free to share any teaching myths or miracles by leaving a comment.

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The Next Best Thing to Your Own Personal Librarian

Daniel’s recent posts focused on social bookmarking tools, which use the power of social networking to help users find websites that suit their interests. On a similar note, I thought I’d share one of my favorite tools, LibraryThing, which serves a similar purpose for books. For those not familiar with this resource, it is an online service that allows people to keep and share their favorite (or least favorite) books. A free account allows you to catalog up to 200 books. Paid accounts allow you to catalog as many as you wish and start at $10 for a year or just $25 for a lifetime!

Even if you don’t keep your own list of books, LibraryThing is a great resource for finding just the right book for a lazy day at the beach or for a classroom assignment. Its strength lies in the tags that members have provided to categorize their entries. As any librarian will tell you, readers advisory—the practice of recommending books based on a reader’s interests—is a fine art. For example, knowing that you like Harry Potter, a good advisor should be able to tell you that you should also like the Bartimaeus Trilogy. Similarly, a good advisor might be able to recommend esoteric literature with a particular theme, e.g., Chick Lit that takes place in Greece.

My favorite way to find books on LibraryThing is to search using tags (which are the same as key words). If you want to combine tags, you can separate your key concepts with commas. This search is called a tagmash, and it can provide you with some interesting results. For example, a search for World War II fiction retrieves some expected and some unexpected results, including: Slaughterhouse-Five by Kurt Vonnegut, Catch-22 by Joseph Heller, The Amazing Adventures of Kavalier and Clay by Michael Chabon, Cryptonomicon by Neal Stephenson, The English Patient by Michael Ondaatje, Atonement by Ian McEwan, Memoirs of a Geisha by Arthur Golden and Snow Falling on Cedars by David Guterson.

Once you find a title you want to read, you can connect with your local library catalog via the WorldCat link. Before you know it you will be enjoying a new book that you might have otherwise never discovered.

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My Favorite Social Bookmarking Tools (for Now)

In my previous post, Criteria for Evaluating Social Bookmarking Tools, I talked about some of the key features and usability issues I take into consideration when evaluating web-based bookmarking tools. So, which site do I recommend to faculty? That all depends on their needs and level of tech-savvy.

Recommended Tool for Novices: del.icio.us

At the moment, I recommend del.icio.us to novice faculty who I know will view web-based bookmark management as a big leap into the future. It has a pretty small feature set and the most frequently used options are right where you’d expect them to be.

Recommended Tool for More Demanding Users: Furl

For more adept users, I sometimes recommend furl, although I’m not in love with it either. Furl offers three big advantages over del.icio.us:

  • You can select multiple bookmarks at a time and perform major changes to all of them at once (change their tags, delete them, make them private or public, etc.) This makes managing a big batch of imported bookmarks MUCH easier.
  • You can rate bookmarks with a simple five-star system.
  • You can keep archived copies of the sites you bookmark, although I’ve found this feature always sounds better on paper. The first time you try accessing an archived version of a now defunct page with rich media content (Flash, video, or audio), the rich media will probably either be gone or it will be duplicated so that multiple copies of it are embedded on the same page.

Unfortunately, Furl doesn’t offer a groups feature, and neither does BlinkList or most of the other sites I’ve checked out. Keep in mind that I’m talking about groups you create and manage the way an instructor would want to, not “subscription” lists where you get to see every irrelevant link another member added recently or every new bookmark with a particular tag. I also don’t like that Furl doesn’t let you view your tags as a cloud or even as a simple list on the same screen where you view and manage your bookmarks. The Furl interface feels more like a traditional data-management tool than del.icio.us, with everything in neat little rows and columns. This might be comforting for technophobes, but it’s annoying for everyone else.

Recommended Tool for Feature-Hungry Technophiles: Diigo

Diigo has everything I’ve been looking for in a great social bookmarking/collaborative research tool—except ease of use. The tagging system is still buggy (renaming a tag or deleting it can lead to unexpected results), and the interface has some usability issues that I’ve already discussed with one of Diigo’s co-founders. For instance, tag clouds only display the first 18 characters or so of each tag, preferences on how to view your tags revert to default settings every time the page refreshes, etc. Unfortunately, Diigo is still too frustrating to use for me to recommend it to non-tech-savvy educators, but I hope its shortcomings will be resolved soon. If that happens, I’ll become a major Diigo evangelist. If not, I might have to embrace a more bare-bones bookmarking tool like Del.icio.us and search for a separate tool that just handles collaborative research well. Google Notebook is next on my list of tools to check out for that.

Video-Sharing Network Showdown, Part 1

With the increased use and demand for video in distance learning and the popularity of video services such as YouTube, I wondered what role these video-sharing services could play in an educational environment. Often an institution may not provide internal video hosting or time requirements may not allow the instructor to go through the centralized service and still meet the needs of the class. In these cases, a video sharing service can provide the solution for hosting and sharing the videos.

Clearly YouTube is the most well known of the video hosting platforms—but is it the best for educational use? Several competitors are slowly gaining an increased audience and are attempting to differentiate themselves from YouTube by providing a better user experience and/or unique set of features such as subtitling or editing.

I want to compare the leading video-sharing networks from an instructor perspective and find which one site is best suited for use in an online classroom. The first step was to eliminate the sites that I didn’t think would fit into an educational setting and thus were not worth comparing.

Elimination Criteria

The following criteria were used to eliminate certain video-sharing sites from consideration:

Ad Networks: I eliminated Revver and other sites that were primarily ad networks that embed ads into the uploaded videos and provide no opt-out option.

Site Editorial Control: Sites that must approve content before it is posted were also eliminated from consideration. For example, VideoJug was eliminated because they maintain strict editorial control of all posted videos and will take down any video that does not meet its site requirements of a “How To” Video.

Cost: I will only evaluate free video sharing sites. I excluded pay sites and will not evaluate features that are only available to upgraded accounts.

Which Sites Will Be Compared?

After applying the elimination criteria, these are the sites that were chosen to participate in the showdown:

The Next Step

In my next post, the sites will be ranked from 1 to 14 (1 being worst, 14 being best) based on how well each one meets specific evaluation criteria. Important or crucial categories will be given a multiple to give them extra weight in the rankings. The cumulative scores will be tabulated and the site with the highest score will be declared the winner.