All posts by Jan Costenbader

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About Jan Costenbader

Jan came to DePaul from California State University, Chico in November of 2010. There, he taught Mathematics and developed an online hybrid Mathematics course for General Education Mathematics. He also assisted faculty in course design as an instructional designer. Currently, he provides instructional design consultation to the College of Science and Health, the Quantitative Reasoning program and several departments within the College of Liberal Arts and Social Sciences. In addition, he teaches fully online developmental Mathematics and blended Quantitive Reasoning courses.

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Is your Mind Set?

I teach several mathematics courses in the Liberal Studies Program at DePaul. For many of the students, this will be the only mathematics course that they will take during their entire college career, and many of them are apprehensive. I try to do a few things to allay their fears or at least help them see that they are in the same boat.

During the first week, I ask them to participate in a discussion forum by responding to the following prompt:

“Most children have a natural affinity for mathematics; they take pride in their counting skills and enjoy puzzles, building blocks, and computers. Unfortunately, this natural interest seems to be snuffed out in most people by the time they reach adulthood.

What is your attitude toward mathematics? If you have a negative attitude, can you identify when in your childhood that attitude developed? If you have a positive attitude, can you explain why? How might you encourage someone with a negative attitude to become more positive?”

This quarter, the students responded very well to the discussion. Those who were comfortable with mathematics encouraged those who weren’t. As the quarter progressed, the students have bonded and helped each other both in and out of class. However, every time I ask this question (and I have for more than 5 years now), I see responses similar to these: Continue reading

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I Love Technology

I love technology! I am always one of the early adopters. I must have the newest and shiniest gadget or software that is still in beta. Right now, I have a preorder in for the Leap Motion Controller, an input controller that senses your individual hand and finger movements so you can interact directly with your computer. How do I plan to use it? I have no idea, but it looks “cool.” Such is my relationship with technology. Cool is good.

This obsession with the latest and greatest technology sometimes clashes with either practicality or, more importantly, common sense. As instructional designers, we are always looking for ways to help our faculty be more productive in designing and implementing blended and online courses. Likewise, we are always seeking creative and innovative approaches to improve student engagement. Continue reading

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Flipping Your Classroom

One of the hot trends, particularly in secondary education, is the flipped classroom. According to the pioneers in the field, Aaron Sams and Jonathan Bergmann, "In this model of instruction, students watch recorded lectures for homework and complete their assignments, labs, and tests in class"1. While one may think that this is the model we use for blended or hybrid classes, it is not. Instead, the flipped model really applies to face-to-face classes. The authors point out that the model is a mixture of direct instruction and constructivism. Is it not just having the students watch a video lecture online; a well-constructed flipped class online session includes learning activities and discussions that supplement the lecture.

In the flipped classroom, the instructor prepares a series of short videos or lectures using tools such as Screencast-o-matic (a screen-capture tool), Voicethread, or other similar tools. The lectures are uploaded to D2L along with interactive questions or discussion threads. Students watch the lectures and participate in the discussions as ‘homework.’ The face-to-face class time, then, is available for instructor-guided activities such as labs, group projects, or other student-centered learning activities. Some activities may include working on what we think of as ‘traditional’ homework, the advantage being that if a student is stuck on a concept, the instructor is there to provide help and immediate feedback.

Of course, there are advantages and disadvantages to flipping the classroom. On the positive side, I watch many students in my classes scrambling to take notes while I lecture. If they miss part of the lecture, it certainly can’t be repeated. In the flipped model, on the other hand, they can rewind the lecture and play the part they didn’t quite understand, over and over. (Though I am not sure how many students would want to hear me over and over.) Keep in mind that I teach Mathematics and frequently work through algorithms and steps in solving problems. The ability for students to replay those steps is, in my mind, a major advantage. This is also helpful for students with learning disabilities or those for whom English is a second language. Secondarily, all of the lectures are archived and available for the student to go back and review. This assumes that the lecture material is well organized and catalogued so that the student can find it easily.

There are also advantages once the student is in the face-to-face session. You, as the instructor, now have time to personalize the interaction with your students, guiding them and answering questions directly as they work through the assignments in the classroom. You also now have time for creative and engaging projects in small-group activities with you present as the facilitator and coach. Your classroom now becomes a studio, a laboratory, a simulation lab, or a role-play environment—not just a lecture hall. Some instructors encourage their students to write down questions they have when watching the lectures and then spend one-on-one time during the class answering those questions, or they may collect the questions via email and answer the most common one to the entire class.

Of course there are disadvantages. If the student does not watch the lecture, or is multi-tasking (texting on their cell phone or watching TV) while watching the lecture, then they are ill-prepared for the classroom portion. Some instructors incentivize this by embedding self-assessment exercises in the lecture using a tool such as SoftChalk (which is a DePaul-supported tool). Another criticism is that many instructors deliver engaging and interactive lectures in class that they feel simply cannot be captured in a video or other online activity. They feel that two-way communication will be lost in the impersonal nature of online delivery. This is, of course, a challenge faced by instructors in the development of hybrid or fully online instruction. So here is a chance for a commercial plug: your friendly FITS instructional designer can help you make your online lectures engaging and interactive.

One might ask if there are particular disciplines in which flipping the classroom makes more sense? As an instructor in lower level Mathematics, I can see tremendous benefit there, as well as many science courses where the lecture content can be delivered online and the class time spent productively with laboratory/problem-set activities. The flipped classroom, however, is not restricted to the sciences and is successfully used in a wide variety of disciplines. There is a wealth of literature and opinions on the subject. Here are a few websites that are worth viewing if you would like more information on the subject.

  • This infographic is a good illustrated overview of the flipped classroom with some outcome-based results (but not cited). There is also a good comment section with both pros and cons.
  • Flipped Learning held a conference here in Chicago this past summer. Their website has a wealth of information.
  • Another similar organization is at flippedlearning.org
  • Edutopia has a good and balanced article.
  • A very balanced and more thought provoking article can be found at the National Council of Teachers of Mathematics: “To Flip or not Flip: That is NOT the question”. As we all rush to get on the latest bandwagon, this brings us back to the concept that is it good teaching that makes the difference. Technology can be an enabler, but it is not the solution.

 

1 Flip Your Classroom: Reach Every Student In Every Class Every Day, Jonathan Bergmann, Aaron Sams, ISBN-13: 978-1-56484-315-9, Copublished book from ISTE and ASCD, 2012

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How am I doing?

As an instructor in an online or hybrid course, I want to know how the students feel about the content as well as the structure of the course. I have given a number of surveys for both my hybrid and online courses that include both an initial survey and an end of quarter survey. While the university has an official assessment instrument for the evaluation of instruction, I find an informal, anonymous survey in my courses has helped me fine-tune the course for the next time it is offered. In this survey, I not only ask about the content matter, but also about the format and structure of the course. I ‘bribe’ the students to take the surveys by giving participation points or extra credit for completion.

Attitude and Demographics

As a matter of course, I ask a few questions at the beginning of the quarter to gather some demographic information as well as some attitudinal questions. I repeat the attitudinal questions at the end of the quarter to see if there have been fundamental shifts in the mindset. Here are some example results from a large lecture Mathematics class that was conducted as a hybrid (semester results)

(Click for a larger version.)

Course Content

At the end of the course, I ask a number of questions relating specifically to the course content as well as the layout and structure of the course. Course content is, of course, specific to the material being taught, but I also ask questions directly related to the layout and structure of the online materials. Here are some sample question with results from the same hybrid course (with a few content specific questions).




Free response questions

In addition to the standard survey questions, I ask students several open-ended questions that, for me, provide the greatest insight to their feelings about the course. Knowing that the results are anonymous allows the students to open up, and I have found that they really don’t hold back. Here are a few sample open-ended questions with a few student responses:

What do you think was the biggest factor in your success or failure in this course? Your response is anonymous

“being able to watch the videos over and over…but there sometimes needed to be more videos with more examples not just one because sometimes everything wasnt worded the same as how its written in the book”

“I tended to put all of my homework off until the night before class.”

Please add any information that you think will me improve this course for the next semester. Your response is anonymous

“ALL ONLINE. Teach the students how to use the online site before you start giving them assaignments on it. I was really confused in the beginning because no one said how to use the website, but now i understand it. “

“no global warming assignments, there are bigger issues to worry about no body pas [sic] attention to global warming anyway. make this class easier, this type of math isnt important for some majors, it just creates stress and wastes students time. as long as people can do basic adding, subtracting, multiplying and dividing they will be good to go in life.”

ED NOTE – this is common

Conclusion

I have found these surveys to be an invaluable tool in reworking my course for the next time it is offered. I generally do not share data with anyone else, but I believe it provides a valuable insight to where any potential trouble spots are. If you wish to add a pre-post survey to your course, your instructional designer can assist in putting an anonymous survey in place.

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Management by Exception (MBE)

As a long-time project manager in the software engineering industry and especially during my time at Apple Computer, I’ve had to work in environments with a frenetic pace, to say the least. Limited time was available to manage multiple projects, let alone deal with the intricacies of the details. Hence, I learned early on to deal with the exceptions rather than the norms. This is a widely used management strategy called Management by Exception (MBE).

Management by Exception
Management by Exception is a “policy by which management devotes its time to investigating only those situations in which actual results differ significantly from planned results. The idea is that management should spend its valuable time concentrating on the more important items (such as shaping the company’s future strategic course). Attention is given only to material deviations requiring investigation.”
 
(from Wikipedia)

How does this relate to teaching online classes and D2L specifically? Well, D2L provides a wealth of reporting tools for tracking student progress. You can spend a lot of time and effort using these tools to track how much time a student spent in a module or on a quiz or even how long they were logged on to D2L. For example, the screenshot below shows the statistics for the time spent in a module for one particular course (the student names are omitted).

This particular module should have taken the student between 45-60 minutes to complete. Now, I could use this report to measure student engagement and perhaps even give them participation points for the time spent in the module. However, there is a big ‘gotcha’ in this report, and it relates to the little information icon at the end of all but the second line. If you click on the icon next to the first line, you get the following dialog:

This means that the student’s time in the module was not accurately reported. It is most likely because the student navigated away from the D2L module in a nonstandard fashion. They may have simply closed their browser or gone to a different webpage. In other words, they just ‘disappeared’ in D2L’s view, thus losing the ability to track their time. In reality, student #1 probably spent more time in the module than indicated in this report. On the other hand, the last student in the list spent 5 hours and 34 minutes in the module. If the student is logged into the module and goes off to make dinner leaving the browser up and running, then the time is still recorded by D2L.

So that leaves us with the question, “How should these reports be used if they are inaccurate?” It simply goes back to the original premise of management by exception. If a student is having difficulty in a class, such as poor performance on quizzes, lack of participation in a discussion, or other performance issues, you can use these reports to check how much time they were actually online. You are dealing with the exception rather than trying to use the reports for evaluating engagement of each student. Simply put, they should not be used to measure actual participation due to the inaccuracies of the report.

I suppose the best way to illustrate this is an example from an online course I taught a few years ago. This was an introductory Mathematics course and I received the following email from a student:

“I wanted to email you because I was checking my vista for homework and was disheartened to find that we had a test this coming Tuesday. I was caught off guard by this, because in our previous class we weren’t informed that we would be for sure having a test. I feel that it would be only right to let us know that there would be a test at least one class period before. I was wondering if there was anyway that we could postpone the test to review the concepts that will be on it.”

Normally, I am a really nice guy and would give consideration to a student having difficulty; however, I checked the report and found that this student had been online a total of 18 minutes during the previous two weeks! Needless to say, the test was not postponed. While I did not use the reports to measure student progress, they were helpful in dealing with this exception.

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“Online Class Boring You? Let Us Take It for You!”

“We can take your classes! We can help you in virtually any subject. Our experts can take any online math, science, or business class. We will work with you on a budget and a deadline and get your work done on time. Also, with our services we will not ask you to pay upfront. Our students only pay AFTER work has been completed. with our services we stand behind a 100% money back guarantee.”

Hawaii Craigslist, 5-15-2011
http://honolulu.craigslist.org/oah/lss/2382899652.html

Well, obvious ethical issues aside, there is clearly a problem with boring online classes, at least in Hawaii. Unfortunately, the tools available to us in D2L to create online classes are limited. It also takes time and, seemingly, a lot of technical expertise to create engaging, interactive online material for students. As a result, we upload a combination of text-based lectures and slideshows to D2L, making it a parking lot for static content. In this blog post, I would like to introduce you to SoftChalk, an easy-to-use eLearning authoring solution that allows you to create, share, and deliver engaging, interactive content.

Introducing SoftChalk

The best way to introduce Softchalk is to show you a short lesson embedded right here in the blog. This is a complete lesson on learning Greek and Latin word parts and was created by an educator and shared with the SoftChalk community (more on that in a bit).

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As you can see, there are numerous activities mixed in with the delivery of the content, providing the students with the opportunity to become engaged with the lesson, rather than have the material simply delivered to them though a static lecture or readings. All of the content you see was created within SoftChalk and uploaded to a sharable content repository. The same module could be easily uploaded and integrated in D2L.

What is SoftChalk?

SoftChalk is a site-licensed software package that runs on both Windows and Macintosh operating systems. While it delivers complex, interactive lessons, there is a simple, nontechnical interface for module authoring. Here is a partial list of some of the features that you can build into a SoftChalk lesson or activity:

  • Text annotation
  • Six types of interactive self-check questions
  • Seventeen interactive activities and games
  • Images, audio, video, and media
  • Widgets
  • Polls and ratings (SoftChalk CONNECT)

The news gets better when you look at the different ways you can publish a lesson created with SoftChalk. Of course, you can certainly publish to D2L but you can also publish lessons as stand-alone Web pages, executable lessons on PC and Mac, or to SoftChalk CONNECT which is a sharable content repository under Creative Commons licensing. It is also worth mentioning that SoftChalk lessons are section 508 compliant for accessibility.

In short, SoftChalk allows you to create professional-looking lessons with no HTML programming required. You can choose the style, page navigation, and layout options. SoftChalk will generate a set of integrated lesson pages with built-in navigation and a professional-looking layout. Further, it will create a single file that you upload to D2L. If there are embedded assessments, you can extract a report of student performance from within D2L.

Need Ideas?

Are you short on ideas for your lesson? SoftChalk, from within the application itself, provides the ability to search content with its open technology partners, MERLOT, CONNEXIONS, College Open Textbooks, and the IMS Global Learning Consortium, as well as SoftChalk CONNECT.

SoftChalk CONNECT is a free repository for sharing open educational resources under Creative Commons licensing, allowing you to host your content in the “Cloud” for delivery anywhere. You can also create a private area on SoftChalk CONNECT for your own materials. If you only want to use one small feature of SoftChalk, you do not have to create a complete lesson; you can publish your activity as a widget and embed it in any Web page. Here is a sample accounting activity from the public area of SoftChalk CONNECT.

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How do I get it?

SoftChalk is site licensed by DePaul and can be downloaded from the Media Production & Training website at http://www.itd.depaul.edu/website/faculty/TechnologyTools/SoftChalk.asp.

You may want to visit both the SoftChalk and SoftChalk CONNECT websites for more information and additional demonstrations.

http://softchalk.com/

http://softchalkconnect.com/

Finally, if you need help with SoftChalk and want to know more about how you can integrate it into your online course, contact your FITS consultant, and they will probably call me.

Oh yes, one last thing. SoftChalk will release a new version this summer. The big news is that the published modules will also be compatible with mobile devices: smartphones, iPads, and other tablets with six new activities targeted specifically at these mobile devices. Fortunately, SoftChalk takes care of creating the proper content for each device; no intervention is required by the author.