All posts by Lisa Gibbons

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About Lisa Gibbons

Lisa is the Director of Instructional Design in the Center for Teaching and Learning. She has twenty-five years of experience working in educational, non-profit, internet start-ups, and publishing organizations specifically in positions that leveraged her background in user experience, instructional design, and leadership. Lisa earned her B.A in American Studies from Northwestern University, and a M.B.A from DePaul University’s Kellstadt Graduate School of Business. Outside of work, Lisa focuses on projects that support food access for all and sustainable agriculture, she was also on the leadership team that opened up the second food co-op in Chicago, Wild Onion Market.

From Student Voices to Course Design Choices: What Student Panels Reveal About Engagement
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From Student Voices to Course Design Choices: What Student Panels Reveal About Engagement 

Most of us are very familiar with the traditional ways colleges gather student feedback and measure student engagement. End-of-course evaluations are nearly universal in higher education, and they can offer helpful information about the student experience. However, these surveys are backward-looking and rarely provide the kind of nuanced, candid insight we need to make meaningful changes in our teaching and course design choices. Recent research backs this up. Becker, Brandt, and Psihopaidas (2021) found that student evaluations often miss the deeper contextual and emotional dimensions of learning that instructors need to make meaningful improvements. Their study demonstrated that when students are asked to talk through their experiences in real-time conversations, such as student panels, instead of rating them on a form, they reveal far more about what supports or hinders their engagement. Continue reading

Small Steps, Big Impact: Micro Experiments in Teaching
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Small Steps, Big Impact: Micro Experiments in Teaching

Our students are changing…and so should our teaching

I think we are all finding our long-held assumptions about how to create an assessment with safeguards against cheating, “make” students do the weekly readings, and engage students either online or in-person are increasingly proving to disappoint.  Our students are changing and evolving. Jenny Darroch’s Inside Higher Ed “Students Are Less Engaged; Stop Blaming COVID”, asks us to reframe college students as “knowledge workers.”  Peter Drucker first coined the term “knowledge work” in 1959.  He identified six factors that motivate “knowledge workers” to be productive, including a sense of autonomy, opportunities for continuous learning, and an emphasis on quality of work vs quantity.  We need to adapt our teaching and learning strategies, but how do we know what is going to work?   Continue reading

Michigan field with tractor.
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Identifying our “Oak Savanna”: How HEERF Funds Helped to Regenerate an ID Team Battered by the Pandemic

In January 2021, my husband and I bought a messy piece of land in Michigan. Some of the land is (barely) tillable farmland, and the other parts are weedy prairie, scrubby forest, and swampy muck. This is what we wanted—a biodiverse piece of land that needs support to bring it back to its natural, harmonious state of being. Continue reading

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“Mind Your Manners!” Emily Post’s Influence on a Synchronous Cross-Cultural Virtual Meeting

Raising three boys has its challenges. I found that instilling good manners is essential to maintaining some semblance of order. Following simple rules of etiquette displays a sense of respect for those you are interacting with, whether it be at the table or in a conversation.

It takes persist training to get a teenage boy to “mind his manners” at the table, especially when his brothers are within range of a friendly arm punch or earshot of a cheeky comment. Whittling down the rules of etiquette to a simple few that can be applied across situations allows for a consistent message and enforcement. As the queen of etiquette, Emily Post, said, “Manners are like primary colors; there are certain rules and once you have these you merely mix, i.e., adapt, them to meet changing situations.”

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Provide Easy Access to Academic Support with Widgets

I dropped my oldest son off at college in August. Man, that was a tough goodbye. So many unknowns and questions, like, will he survive? Of course he will. However, one area that I probably overcompensated for in high school was reminding him (fairly often) to talk to his teachers, go to the writing and math centers—basically utilize all the academic resources possible. Did he? Not really, unless he was desperately trying to climb out of a hole.

So, would this continue in college? It couldn’t. If it did—well, he might end up back at home.

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Instructional Designers as (Secret) Change Agents

Street signs decide on same old way or change choose new path and directionDo instructional designers secretly serve as change agents in higher education institutions? Change is a faint tremor that rarely erupts to alter the academic structure cemented in tradition and intricate policies.  However, instructional designers have a unique role that gives them access to the three primary stakeholders at a university:  faculty, administration, and students. Acting in a supportive, non-threatening role, instructional designers have the opportunity to create change without having to move the weighty levers of the academic machine. Taking a look at the five characteristics of change agents identified by George Couros, author of Innovative Mindset, provides a better understanding of why instructional designers may be the secret change agents in higher education institutions.

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A “Wicked Difficult” Challenge: Managing the Obsolescence of Human Knowledge

The New Media Consortium recently released the 2017 Horizon Report. First launched in 2003, the annual report taps into a panel of higher education experts to identify emerging technologies and trends that will impact the industry near term (one year), mid-term (three to five years), and long term (over five years). In addition, the Report identifies six major challenges to the implementation or adoption of education technology. The first two were deemed “wicked difficult” challenges.

Oh my! What could these be? The first is managing the obsolescence of human knowledge and the second is the changing role of the educator. Let’s leave the second on the table for now, and just deal with the thorny first wicked challenge.

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Give the People What They Want

Drew Lapp, a product/interface designer and user experience researcher, wrote a blog post that resonated with me, “Design and the Art of Listening.” Over the years, with more design experience, gained trust by faculty, and a desire to move beyond a task list, I listen more. Listening closely and actively to faculty, students, and administrators have enabled me to propose ideas that put me in the position of a co-collaborator. By listening, I am able to empathize and offer an idea for a solution that is relevant and (hopefully) addresses the root of the issue. It’s amazing how much information can come from individual meetings with faculty, hallway comments by students, and discussions in department-wide meetings, just by listening. As I move amongst these user groups, I start to hear common complaints, challenges, and gripes…a designer’s dream! I get fired up to find that solution, but not so fast. As Lapp says, “…much of the time people aren’t able to tell you what they want right away. Sometimes it takes a while to get the answer; sometimes they aren’t able to articulate it themselves. So how do you figure this out? You listen and you listen some more.” Exactly. Back to listening, but now I can ask more intelligent and refined questions that start to get to the heart of the complaint or issue, so that eventually I can, as Lapp so eloquently says “give the people what they want.” Isn’t this the designer’s ultimate goal?

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Tipping the Balance Towards Scalability

I attended the Council on Global Affairs’ International Women’s Day Global Health Symposium. The focus of the day was on the health of the next generation for women and girls locally, nationally, and internationally. The keynote panel focused on new initiatives and challenges with implementation. Rebecca Winthrop, the Director for the Center of Universal Learning at the Brookings Institute, talked about the science of scalability and her project, Millions Learning, which “…explores specifically not just how to improve learning, but how to do so in a way that can be efficiently and effectively implemented at a large scale.” Her comments really resonated with me. Specifically, she emphasized that successfully scaling up means releasing the idea of having a “gold plated” model that can be replicated with fidelity. That model is too complex and requires finesse specific to a particular author. When scaling up, sustainability is the goal. To achieve this, the cookie cutter model will not work. Rather, it is best to identify the core “ingredients” and aim to replicate those and then allow the user to adapt to their particular context. This creates a partnership that allows the program to maintain its essential attributes, but allows the user to “make it into their own” and have some ownership. Continue reading

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Can Project Management Achieve a Zen-like State?

“Huh?” you ask?  The typical project management state of mind is angst-ridden and chaotic.  There are too many projects with too many tasks and too many people to manage.  Then there is the inventory and handling of the content in order to check-off completed tasks to complete the projects.  And so it goes, until the mind becomes a tangled mess that brings on the dire need for a cup of coffee and a candy bar.

Three weeks before the beginning of a new quarter became the trigger point for inducing this project management panicked state of mind.  The bits of content and emails started rolling in which prompted growing task lists, phone calls, and meetings with my production assistant.  We couldn’t seem to get the information contained in any organized way where we felt in control.  We also found that in this morass of information, we were making mistakes.

Then along came Asana.   Asana is a cloud-based project management tool whose tag line is “Teamwork without email. Asana puts conversations and tasks together so you can get more done with less effort.”  YES!  Continue reading