Monthly Archives: January 2010

Getting Students Talking in Synchronous Sessions, Part II

In my post from November 9th, 2009, I suggested two discussion starters—polling and pros and cons—and promised more strategies in future posts. So, here are two strategies for getting your online students talking to each other in more depth about course content.

  1. Roles in a Case Study – present the class with a short case study and assign each group a part to play in that case. Each group discusses their “part” identifying primary concerns, varying influences, and possible actions for that stakeholder. Each group reports when everyone reconvenes. Discussion flows from there to identify differing approaches to the problem and possibilities for a mutually agreeable solution. I’ve seen this work particularly well using an ethical situation; it would work well in any course addressing conflicting concerns and interests.
  2. Problem Solving Based in Theory – In this activity the instructor (or selected students) provide a real-life situation. Each group develops a response based on a different theoretical stance. When the class reconvenes each group reports, and a discussion ensues about the differences between the responses.

Why might these work? In each case, breaking up the class into smaller groups 1) puts more pressure on each student to participate and 2) eases the pressure of individually putting an idea out to the entire class.

The advantage to the instructor? As with the discussion starters of November 9th, you get the opportunity not only to see what students think they know—and so have an opportunity to correct misconceptions—but also to see whether or not they can apply what they know.

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Online Classes for the Web, Not Just on the Web

When instructors who have years of experience teaching face-to-face classes start teaching online, it’s tempting to try to simply “port” their traditional classes into the online environment—that is, to convert their existing classes to a new medium with no modification. These instructors have developed well-tested teaching techniques, sometimes through a painstaking trial-and-error process, and are often understandably hesitant to change them.

But while studies have shown that a well-designed online class can be as effective as a traditional class, there should not be a one-to-one correlation between how a traditional class is put together and how an online class is put together. Web environments have different capabilities and limitations than a face-to-face classroom. For example, online classes allow a discussion to stretch over a period of days (allowing more thoughtful contributions) but limit the immediacy of an in-class conversation, perhaps making it harder to generate the same energy. Online classes allow a nonlinear class experience but limit the instructor’s control over the student’s attention. These capabilities and limitations should be considered in the design of an online course.

I am not the first on this blog to suggest that an online class should be tailored to the capabilities of the Web environment. Dee Schmidgall wrote recently about an online-class design that made him feel more like a voyeur than a student, and Melissa Koenig has written about the danger of online classes becoming merely a teched-up version of a correspondence course.

But I would like to reiterate this point using an example from outside academia that will hopefully clarify why Web content should be developed with the capabilities and limitations of the Web in mind. This will show what kinds of problems can develop from simply “porting” information to the Web.

Last year, I did some research on the concept of genre in new media and the public sphere. I studied, among other things, the differences between the quality of discourse generated in user comments on political blogs and user comments on newspaper editorials presented online. (By quality of discourse, I mean the tendency of participants to cite evidence for their claims, use logical arguments, avoid ad hominem attacks, etc.) Without going into too much detail about my study, let me just say that I found more productive discourse in the comments attached to political blogs. Why is this?

There may be a number of factors, but one is that when newspapers establish an online presence, they generally just move their articles and editorials onto the Web with no modification. They are not developing online content as much as just presenting their print content on a Web page.

Political blogs, on the other hand, do not simply port content to the Web that was developed for another medium. Rather, they utilize the capabilities of the new technology in creating content. For example, they use hyperlinks to cite their sources, allowing readers to independently verify that the blogger’s characterization of those sources is fair. And bloggers draw on comments to their posts for insight, raw data, and differing perspectives, sometimes even modifying or supplementing their original post in response to user comments.

Because blog entries engage readers using techniques that are unique to the Web experience, they generate a more productive (though still seldom polite) exchange of ideas in their comments sections.

So, how does this relate to online learning? Just as newspapers fail to engage participants by simply porting print content to the Web rather than developing Web content, online classes run the risk of failing to engage online students by porting a face-to-face class to the Web, rather than developing a Web-based class.

So how does an instructor go about developing a class for the Web rather than just on the Web? I’m afraid that’s a large question with a variety of possible answers, and this is beyond the scope of this humble entry. There is plenty of specific advice in other entries in this blog, and if instructors need more help, why, that’s what instructional-design consultants are for!

FERPA and the Web 2.0 Classroom

For the Educause Learning Initiative’s annual meeting, I’ve been preparing a workshop about various legal issues to keep in mind when designing assignments for a course. Specifically we’ll look at copyright, Creative Commons, and FERPA.

Most people look at me funny when I mention FERPA. Working at different institutions of higher education, it is always mandated that I know something about FERPA. Usually it’s just that student educational records are private, that they shouldn’t be shared, and that directory information can be shared unless a student opts out. Normally FERPA is seen as the concern of administrative offices that hold what have been traditionally seen as student records (grades, registration dates, etc).

But FERPA actually covers a bit more than that, and it comes down to how ‘educational record’ is defined. According to the Department of Education, “Education records are currently defined as records that are directly related to a ‘student‘ and maintained by an ’educational agency or institution‘ or by a party acting for the agency or institution.”

This goes beyond grades and dates of attendance. It can include anything submitted by the student to an agent acting on behalf of the institution in the course of their academic endeavors. So yes, this would include an assignment submitted to a faculty member for a course.

Now, I know most faculty members wouldn’t go about giving access to student submissions to anyone who asked, but there tends to be a gray area that can straddle the line of allowable or not.

Scenario: you want to use some Web 2.0 technology in your course, so you have each student create a blog on Blogger to have them chronicle their work and thoughts through the term. As an instructor, you visit these sites and leave comments on the blog. In order for you to keep track of which student has which blog, you ask them to have their names on the front page of their blog and for them to e-mail you the URL so that you can go through them all, moving from one blog to the next. No grades are shared via the blog, and your final evaluation for the student comes in feedback that you provide within the Gradebook area of Blackboard.

Is this a violation of FERPA?

Please discuss. I have my own interpretation and viewpoint on this—I want to know yours.